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Travel Agent: Airborn Direct

This is our Airborn Direct travel agent page. We have listed the full address of Airborn Direct, phone numbers and websites. Airborn Direct is in Ilford, Airborn Direct offers cheap holidays, cheap flights, hotels, city breaks and travel insurance in Ilford. This travel agent is in Ilford

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7 Forest Road
phone number for Airborn Direct at 7 Forest Road020 84981200fax number for Airborn Direct at 7 Forest Road0870-750 1358
Airborn Direct
3.6 out of 5 based on 40 ratings.
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click to show reviewReviews
Lesley Mc Morris
fantastic service they really went all out to help me with a surprise trip to Amsterdam for my partner will be using them again
they even recommended a restaurant for a special meal
Review posted: 29/06/2011
Original booking for hols to Benalmadena were changed causing some concern about alternate hotel. These fears were unfounded as the change was a considerable improvement. Will definately use again.
Review posted: 20/01/2011
I must thank Frank and Simon for the efficiant way they managed to get flights at reosnable prices year after year.Good agency to deal with hope long may it continue.
Regards Mr C.Pool.
Review posted: 15/01/2011
Dreadful company!,none existent admin department,hidden costs,dont't answer phone, don't return calls/emails,can take money from your bank account once you have made a payment without consenting you,no cancellation policy regardless of circumstances, don't handle complaints with professionalism, AVOID LIKE A HUNGRY CANNIBAL!!
Review posted: 13/07/2010

The following points are painful facts

1. Booked flight over the phone with Adam
2. Quoted good price, paid by card, very happy
3. Confirmation/receipt arrived…guess what its more than the quote!
4. Airborn admin said they would look in to it.
5. 1 week later no response
6. I called; yes you will receive a refund.
7. Partial refund received only.
8. I asked to speak to the person in charge….to discuss matter, his name was Adam also!
9. I requested a transcript of our conversation to confirm the figure quoted
10. They agreed to supply, might take 10 days to come
11. I called 2 weeks later….and that’s when the fun started!!
12. Yes we’ll chase it and call you back
13. Just never happened, not even once
14. My focal point was Adam; he was either on a call or in a meeting every time!
15. I have called 20 times to speak to Adam, who initially quoted me and is apparently in charge of this bunch. He remains as elusive as ever
16. I have decided to stop the chase; however when I’m in Essex and that will happen. I’ll pop in and see Adam myself

To summarize…the extra cost was basically extras other than the flight itself. This WAS not detailed anyway in the verbal quote

The rest is history

At least Dick Turpin had the decency to wear a mask when he was robbing you!

Make your own mind up folks

Review posted: 29/01/2010
Had good quick easy service with this company when recently booking flights to japan. as a seasoned business traveller its nice to have things arranged fast and efficiently, this is exactly what i got.
Review posted: 13/06/2009
What a helpful agent - really knowledgeable and very very competitive. Will definately use again
Review posted: 27/01/2009

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